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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Kevin Barton

January 19, 2023

5  out of  5 rating by Kevin Barton
"I am new to State Farm and to Delaware as well. Heidi Hayes was very kind and welcoming. She took her time in going over our new policies. It was wonderful to have the personal touch rather than the impersonal e-purchase that I was used to. I would recommend over and over again. She was a bright light in insurance search process!"

Jokima Williams

January 19, 2023

5  out of  5 rating by Jokima Williams
"I called to setup an quote this morning and my customer service was phenomenal"

Jack Corron

January 11, 2023

5  out of  5 rating by Jack Corron
"I made the switch from Geico after many years and Heidi has made this one of the best decisions I have ever made. She also knew my desire to have life insurance and called me as soon as State Farm started their life insurance plan. I consider her family. Thanks Heidi from State Farm!!!"

Noelle Davis

January 9, 2023

5  out of  5 rating by Noelle Davis
"Donna Hall is the best! We are constantly changing, adding or removing coverage and she always takes care of it efficiently and quickly. She overlooks all of our business and personal policies. We couldn't be happier. Thank you Donna and everyone at Taylor's office for always being so helpful."

Joe Rentz

January 5, 2023

5  out of  5 rating by Joe Rentz
"Donna the young lady that helped me was extremely helpful and explained everything that I didn’t understand and got me taken care of quick and efficiently. Much thanks to Donna and the office of Taylor Viscount for the great service."

Danielle Hall

January 5, 2023

5  out of  5 rating by Danielle Hall
"Taylor and his office staff are THE BEST AROUND. I've never felt this comfortable and happy with my insurance agent or my policy. Thank you Taylor for your always caring nature, and your remarkable team."


January 4, 2023

5  out of  5 rating by J M
"Heidi was the best. She made everything easily understandable which in turn earned her my trust and business."

Natasha Troubetaris

December 29, 2022

5  out of  5 rating by Natasha Troubetaris
"Taylor is absolutely amazing and he throughly explained everything about the coverages."

Laurie Lane

December 2, 2022

5  out of  5 rating by Laurie Lane
"Brenda is the best. Helpful and definitely a customer advocate. Highly recommend her and State Farm insurance."

Hajah Mayan

November 28, 2022

5  out of  5 rating by Hajah Mayan
"Being that it’s my first time having my own policy I was nervous about how expensive it’ll be but I Just got off the phone with Charles and he definitely did his best to help me save . he was so polite and playful happy to be apart of the farm family !"

Dre Mendoza

November 10, 2022

5  out of  5 rating by Dre Mendoza
"This office is amazing!!! Super helpful and super friendly!!! Charles is the best person there. Highly recommended!!"

Richard Gordon

October 7, 2022

5  out of  5 rating by Richard Gordon
"State farm beat every insurance quote I received! Heidi was very friendly and helpful! When I called another time Taylor answered and he also was very helpful and friendly like an old friend from the neighborhood! I highly recommend State Farm and especially Taylor Viscounts agency! Thank you Taylor and Heidi"

kim walters

September 22, 2022

5  out of  5 rating by kim walters
"I have had State Farm automobile insurance for 45 years and have always been extremely satisfied! I also have homeowners insurance for 26 years. I recently went to meet with Taylor Viscount about supplemental health insurance with State Farm. He was extremely helpful and explained everything in detail that I needed! I signed up for State Farm's supplemental health insurance and I am so glad that I met with Mr. Viscount. I definitely recommend him as your agent!!"

Tyler Krabill

September 14, 2022

5  out of  5 rating by Tyler Krabill
"Taylor broke down each aspect of insurance for me and my new business as if he were selling it to himself. Very good person and communicator! Thanks for everything!!"

Tracy Viscount

May 9, 2022

5  out of  5 rating by Tracy Viscount
"I am consistently switching or adding insurance coverage and this office continues to efficiently and effectively meet all my insurance needs. Highly recommend Taylor Viscount State Farm office for any of your insurance needs."

Delaware Barber Company

March 28, 2022

5  out of  5 rating by Delaware Barber Company
"Great staff and service!"

Morgan Johnson

December 27, 2021

5  out of  5 rating by Morgan Johnson
"I worked with Heidi to finally get on my own policy without paying more than I already was, she was wonderful! I am super happy with my renters and auto policy with State Farm."

Ed Ballard

December 14, 2021

5  out of  5 rating by Ed Ballard
"Excellent customer service!! Taylor has assembled a very responsive and effective team!!"

Adam Grygo

December 8, 2021

5  out of  5 rating by Adam Grygo
"Could not be happier with State Farm. Brenda, helped me find the best quote with multiple discounts and help me save so much money! Brenda was very knowledgeable and professional and I would recommend this agency to anyone."

Edward Coote

November 18, 2021

5  out of  5 rating by Edward Coote
"They are the best I was dealing with online insurance company’s and they got me a better quote and saved me a lot Brenda and Taylor are just like the commercial says like a good neighbor State Farm is there"

Tracy Viscount

September 29, 2021

5  out of  5 rating by Tracy Viscount
"I have always had a wonderful experience at this office. They are extremely professional and cater to your specific needs. I would highly recommend this office and this staff to meet your individual needs with all your insurance needs"

Light Messages with Siobhan

September 22, 2021

5  out of  5 rating by Light Messages with Siobhan
"I worked with Heidi Hayes. She was absolutely amazing! She was patient & very down to earth. She explained my policy very well- even got me to add life insurance for way cheaper then I thought. 10/10 recommending her to everyone!"

Christine Felix

September 18, 2021

5  out of  5 rating by Christine Felix
"Mr. Taylor Viscount provided exceptional customer service and gave us an outstanding deal. I am so happy I made the switch to State Farm and I highly recommend doing business with Taylor."

Stephen Zywko

September 16, 2021

5  out of  5 rating by Stephen Zywko
"Super friendly and accommodating. I know I asked a bunch of questions but they took my concerns very seriously. All their quotes came back cheaper than my current insurance so I was more than happy to make the switch."

Laura Harrison English

August 20, 2021

5  out of  5 rating by Laura Harrison English
"This was an amazing experience for me I had been with my previous company for over 20 years and I never felt as comfortable and safe as I did with Taylor he made everything so easy and saved me tons of money. Going forward I will always choose and recommend him for any insurance needs."