State Farm® Insurance Agent Taylor Viscount
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What our customers say about us...
Kiley Purcell
June 29, 2026
"Kasey was very pleasant to speak with. She was able to answer my questions without hesitation and I was able to start my policy right away."
Maureen Plemenos
June 28, 2026
"Kasey was extremely knowledgeable, thorough in her explanations answering all of my questions. She always took my calls or returned them timely. She made the process easy!"
Willie Wright
March 4, 2026
"The process was easy, and very fast"
K Lee
February 26, 2026
"Kasey was great and easy to work with. It was fast simple sweet and to the point. Thank you Kasey for a great attitude it was a pleasure."
Lauralee Plaisted
February 24, 2026
"It was a pleasure dealing with Donna, she was very knowledgeable and efficient. Give this hard working woman a raise!"
Stephanie Hamilton
December 3, 2025
"Donna was incredibly helpful with transferring my out of state insurance to this office. She reviewed and explained the policies of my coverage in depth, was personable when explaining the pricing, and maintained quick communication via email and phone call."
Ramona White
November 14, 2025
"Kasey is awesome! She is knowledgeable, professional and friendly. I was searching for auto insurance after moving from Pennsylvania to Delaware and was getting insanely high quotes. Kasey got me a policy with an affordable quote that I can live with. I will recommend Taylor Vincent - State Farm to all my friends and family. Thank you Kasey I am grateful and appreciate you."
Katherine Girtman
September 12, 2025
"Kasey was amazing to work with! She was so patient to work around my crazy work schedule and answered all my questions! I really enjoyed working with her! Thank you, Kasey!"
SHAWNTEL POLK
August 29, 2025
"Kasey was an amazing agent!!! She made my transition to State Farm as seamless as possible!! I couldn’t be more please with my quote and they beat out my previous insurance company who I’d been with for 18 loyal years. I appreciate the fact that they are local. Kasey thanks again for your customer focus service. My overall experience was truly phenomenal! Give her a call!"
Deborah Carey-Sudler
June 12, 2025
"I am with high gratitude and thankful that Donna Hall quickly helped me and responded quickly and resolved my concerns. She was compassionate and listened to me. Took the time patiently with a senior citizen. THANK YOU Ms Donna Hall. Jehovah God bless you !!!🙏🏽🌹🙏🏽"
cleartis rochester
April 16, 2025
"Called to get my account updated. Staff was very helpful and I was able to recover the information I needed."
Justin Cunningham
April 1, 2025
"If you like saving money and keeping your wallet fat then the State Farm agent for you is Kasey M. Pooler. I landed a spectacular agent. She went out of her way find me the lowest price for the bundle I chose. Couldn't ask for anything better from an insurance agent. She was extremely helpful and pleasant. I fullheartedly recommend her."
Keri Civita
March 6, 2025
"Hi,
So I am a single mother of 2 littles, and with everything going on in the world today it is by far a difficult situation to face at times. Often I feel like most people have so much going on and the demands on individuals are far more reaching then we admit to. More times then not individuals have some really tough choices to make and where one is more right the other also has drastic consequences. With that said, I found myself in a situation where neither choice would be easy and the outcome of that choice would also have pretty steap consequesnces. I had done what I thought was best to the best of my ability but it left my auto insurance behind in that choice. It's overwhelming trying to do all the things all the time. With that said , I had to at some point deal with my auto insurance and I did what everyone does, go online and start answering questions, requesting quotes, ect. Only to be met with a more overwhelming responses, insanly high priced quotes, no clear answer on how I received the quote I received, ultimatly a very cold, unmanagable, cloudy response to any question I had. I literally was like oh my this tough choice I had to make has such an impact that it's an impossible situation. I feel like this is a never ending issue... But then I thought well my grandparents, who are life time State Farm insured people, they seem to speak highly of them and trust that company let me call them and ask my questions and sort out what to do with my situation... Of course this was litterally moments prior to their close time. I called and this lovely lady answered the phone her name was Casey and she couldn't have been any sweeter I told her I just had some questions and was hoping someone there could maybe help me. She very delightfully put me in touch with a lady named Donna and from there I gave her my situation and had asked all the questions I could think of. She was patient and kind and understanding and made my situation not seem so impossible. She did all the things she could to help with a solution for me and although State Farm could not be my solution at this time she was able to guide me to a person she knew could maybe help. Boy was she correct! Not only was her recommendation able to help me he couldn't have been anymore of a God send then the 2 ladies that sent me to him. I wouldn't have been successful in resolving my situation had it not been for Mrs. Casey and Mrs. Donna and I can not even express the amount of gratitude and well wishes I have for them. They are amazing women. State Farm does higher amazing people my grandparents always said kind, compassionate, caring people. Even in an impossible cirrcumstance they will find a way to help get you to where tou need to be. And these ladies did just that. Truly amazing! Way to go ladies. I couldn't be anymore impressed with you as well as a company as a whole. 😃"
Derick Johnson
February 27, 2025
"Mr.Taylor Viscount was very professional and very knowledgeable helping me getting a claim. Answered all of my questions and concerns professionally and timely. It was a pleasure doing business with him. He is truly an asset to State Farm’s. Sincerely appreciate good job."
Richard Gordon
March 7, 2024
"Once again State Farm and Taylor Viscount (should be discount) exceeded all my expectations! I usually ask for Heidi when i call as she is very proffessional. However i proceeded with Kasey and was quoted, called back, and insured for less than anywhere, within no more than 15 min! Wont find service and proffessionalism like that anywhere these days! Thanks again Taylor Viscount!"
C Kyle
February 13, 2024
"Very helpful and saved me money - thanks!"
Ajay_1776 Kumar
February 5, 2024
"Very prompt service whenever I call."
Michael Celentano
January 4, 2024
"Great customer service. Friendly and knowledgeable."
Chockolate' Girl
September 22, 2023
"Heidi was super nice. She explained everything so well. It's always a pleasure to talk with her"
Andrew Cavazzini
September 22, 2023
"Heidi Hayes is an amazing insurance agent! She is not only extremely knowledgeable and professional, she has a great personality and is pleasure to do business with!"
Lorraine Dagley
September 4, 2023
"I am extremely pleased with the service I received from Ms.Heidi, I shared my concerns as to why I was looking for a new auto insurance company. Ms. Heidi refused to give up until I we secured an acceptable rate. Thank you for your hard work! I appreciate it."
Nancy Scull
September 3, 2023
"Great team! They have been most helpful and their insurance is the least expensive I’ve found."
Beatrice Eggers
August 28, 2023
"Always informative and a pleasure dealing with Brenda and Taylor.
And I save tons of $$$."
Eva Webb
August 21, 2023
"I am very happy with my current agent Taylor Viscount. Taylor took the time to not only handle my questions and concerns, his office staff are awesome ladies ready and willing in assisting me in his absence. My family has been with State Farm for over 52 years and I pray our future generations follow our path. I would recommend this insurance company to everyone"
Vivian Windsor
August 18, 2023
"I've had great experiences with this office. The are friendly, helpful and very knowledgeable. And I thank them for all the support they have given me. The also respond quickly to whatever you need. Highly recommend this group."